Last updated: November 2025
VOOM Digital (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.voomdigital.net, or use our services.
1. Information We Collect
We may collect and process the following types of information:
Personal Data: name, email, phone number, company, and job title when you contact us or fill out a form.
Usage Data: IP address, browser type, pages visited, and time spent on our website.
Business Data: information related to your organization and communication preferences, including WhatsApp or CRM integration data when applicable.
Cookies & Tracking: analytics cookies (Google Analytics, Meta Pixel) used to understand traffic and improve performance.
2. How We Use Your Information
We use the collected data to:
Provide, operate, and maintain our digital and AI services;
Respond to inquiries, quotes, or demo requests;
Improve user experience and system performance;
Ensure compliance with legal and regulatory requirements (CNDP, GDPR);
Send occasional updates, only when consented.
3. Data Hosting and Security
Your data is securely hosted on ISO 27001-certified servers, either in the European Union, Morocco, or the United Arab Emirates, depending on your chosen deployment model (cloud or on-premise).
We apply strong encryption and restricted access to all sensitive information.
No data is shared or sold to third parties.
4. Your Rights
You have the right to:
Access, correct, or delete your personal data;
Withdraw consent at any time;
Request data portability;
File a complaint with your national data authority (CNDP or equivalent).
To exercise your rights, contact: privacy@voomdigital.net
5. Retention and Deletion
Data is retained only as long as necessary for business or legal purposes.
You may request complete deletion of your data, and we will comply within 30 days.
6. Third-Party Services
We may use third-party integrations for analytics, CRM, or messaging (e.g., WhatsApp Business API).
All providers comply with GDPR or equivalent data protection frameworks.
7. Updates to This Policy
We may update this Privacy Policy periodically.
All updates will be published on this page with a new “Last Updated” date.
Terms of Service
Last updated: November 2025
1. Acceptance of Terms
By accessing or using the website voomdigital.net or any VOOM Digital services, you agree to these Terms of Service and our Privacy Policy.
2. Services
VOOM Digital provides digital and AI communication solutions, including WhatsApp Business integration, chatbots, CRM automation, and data hosting.
Use of these services must comply with all applicable laws and Meta/WhatsApp Business Platform policies.
3. User Responsibilities
Users must:
Provide accurate and lawful data;
Use the platform ethically and for legitimate business purposes;
Not attempt to copy, reverse-engineer, or resell VOOM Digital’s technology without authorization.
4. Intellectual Property
All content, code, designs, and trademarks under the VOOM Digital brand are the exclusive property of VOOM Digital.
Unauthorized use or reproduction is prohibited.
5. Limitation of Liability
VOOM Digital shall not be liable for any indirect, incidental, or consequential damages arising from:
System downtime;
Third-party integrations;
Misuse of the WhatsApp Business API or data by the client.
6. Suspension or Termination
We reserve the right to suspend or terminate access in case of misuse, non-payment, or non-compliance with our terms.
7. Governing Law
These Terms are governed by and construed in accordance with the laws of:
Morocco for Moroccan clients;
United Arab Emirates for international or regional clients.
Any disputes shall be subject to the competent courts of Casablanca or Dubai.
8. Contact
For questions regarding these terms, please contact:
📧 contact@voomdigital.net